SupportWe are ready to serve you!

  • Before-Sale

    Kaito understand for customers to select the appropriate and cost-effective products how important it is. We are ready to help you choose the suitable solution. Please tell us your needs, we will identify the suitable for you. Also, if you are interested in our business, you can apply to become our agent in your country or region is located. Please do not hesitate to contact us.

  • In-Sale

    There are problems, assembly or operation? Please let us know. We will send the relevant user manuals or instructions immediately to you. We have a video guide. If all people are not working, you have to help us. Contact Us (8:30 am to 5:00 pm, Monday to Friday, Beijing time), or send email to us or talk to us via Skype, WeChat, QQ.

  • After-Sale

    Do not worry about maintenance or repair services. You can get free spare parts, troubleshooting services, and online guidance during the warranty period. Our technology and services team will help identify problems, and accordingly provides an solution. You can also get help by sending an e-mail contact form. We will get back to you as soon as possible.

Our services


    Customer Service

    We offer both online and offline service, 8:00 am to 5:00 pm, Monday through Friday, Beijing time. If you have any questions about our products or services, please contact us by email or phone. You can also get help from our F.A.Q.


    After-sale Service

    If you find that your device is not working properly, please call Kaito or send us an e-mail, please tell us what happened fault, we will find the problem as soon as possible and provide a solution.


    OEM Service

    Kaito products are available on request, with or without logo. If you need OEM service with your own logo or products, please let us know. If you have any other specific requirements, please do not hesitate to contact us.


    Sample Service

    Kaito can supply samples service for you to test the quality of products or some other needs. You do not have to worry about the quality of products, we are confident that the quality of products.